Digital Download Press "Return to Merchant" after completing your purchase to download your digital copy.
REFUND POLICY – MIDWEST MATRIX® DVD
DVD’s will be shipped within 3-5 business days of your receipt of your purchase order. All DVD sales are final. No returns or refunds are offered AFTER you receive your DVD(s). DVD pre-orders may be cancelled (prior to you receiving your DVDs) and you will be receive a complete refund of the original purchase price paid, including any shipping charges also paid. Since DVDs and/or videos can be copied, there are no refunds on DVD's and/or videos. Defective DVDs will be exchanged for the EXACT same DVD. There are NO exceptions to this policy. If you have modified the DVD in any way, it is no longer returnable for exchange. This includes, but is not limited to, writing on the product or labeling the product or any alterations to the product or labels on the product. If you need to exchange a DVD, please email through the Midwest Matrix website, www.midwestmatrix.info for a return authorization (RA) prior to exchanging a product. When obtaining a RA, we need the following information: Your name, telephone number along with the area code, as well as the original method you used to order / pay for your DVD.
SHIPPING CHARGES ARE NOT REFUNDABLE, after you receive your DVDs.
There is no exception to this policy.
PRIVACY POLICY
MIDWEST MATRIX®, incorporated in Maryland carrying on business as a production company for educational documentaries about fine art printmaking and its history, we are committed to protecting any data that we collect concerning you. By using our services you agree to the use of the data that we collect in accordance with this Privacy Policy. We are committed to protecting your privacy We collect the minimum amount of information about you that is commensurate with providing you with a satisfactory service. This Policy indicates the type of processes that may result in data being collected about you. Your use of this website gives us the right to collect that information. Information Collected We may collect any or all of the information that you give us depending on the type of transaction you enter into, including your name, address, telephone number, fax number and email address, together with data about your use of the website. Other information that may be needed from time to time to process a request may also be collected as indicated on the website. [Data in relation to credit card payments is processed by Bank of America on a secure website linked to ours and they have their own privacy policy.] Information Use We use the information collected primarily to process the task for which you visited the website. Data collected in is held in accordance with the Data Protection Act. All reasonable precautions are taken to prevent unauthorised access to this information. This safeguard may require you to provide additional forms of identity should you wish to obtain information about your account details. Disclosing Information We do not disclose any personal information obtained about you from this website to third parties except when we need to do so in order to complete the transaction – e.g. when arranging for a courier company to deliver goods that you have ordered. We may also use the information to keep in contact with you and inform you of developments associated with our business. You will be given the opportunity to remove yourself from any mailing list or similar device. If at any time in the future we should wish to disclose information collected on this website to any third party, it would only be with your knowledge and consent. We may from time to time provide information of a general nature to third parties - for example, the number of individuals visiting our website or completing a registration form, but we will not use any information that could identify those individuals. Changes to this Policy Any changes to our Privacy Policy will be placed here and will supersede this version of our Policy. We will take reasonable steps to draw your attention to any changes in our Policy. However, to be on the safe side, we suggest that you read this document each time you use the website to ensure that it still meets with your approval. Contacting Us If you have any questions about our Privacy Policy, or if you want to know what information we have collected about you, please email us through the website www.midwestmatrix.info. You can also correct any factual errors in that information or require us to remove your details form any list under our control. For further assistance contact us at [email protected].
“Midwest Matrix®, is licensed only for personal, noncommercial use “
